MEDCONNECT | UI/UX CASE STUDY

Author:

Siddhant Ghosh | Deepanshu Jain

Overview

Medconnect focuses on reducing the communication gap between the doctor and patient’s attendees. Through this app, attendees can get live updates of the patient’s ongoing treatment. They also receive alerts if there are requirements for the patient like medicine. The attendees can contact the doctor through chat and vice versa.

Problem Statement

During a medical treatment in a hospital, patient’s attendees experience a lack of communication between them and the doctor. The traditional ways of communication between the parties is usually a physical meeting or through a phone call. These traditional ways are less effective and a quick communication channel is required. For a medical emergency, often these communication gaps lead to fatal consequences.

Timeline: March 2021 — April 2021 | Platform: Desktop, Mobile

Target Audience

Doctors and patient’s attendees in a hospital

Design Process

Research

Our Research consisted of the following steps:

• General Research about medical facilities in India
• Preparation of user interview questions
• Conduct of User Interview

Research Results

Research Results

User Interview

User interview being conducted

We conducted a user interview with two of our users to understand the problems they face during medical treatment in a hospital.

Pain Points

Patient’s attendees

• Unaware of the ongoing treatment in the hospital
• Found it difficult to contact the doctor
• Medical requirements were often communicated in a delayed manner

Doctor

• One patient is looked after by multiple doctors of different shifts
• All the medical details, reports of the patient contained in a medical file is not often available as it is required during different hospital processes

Solution

We understood that the existing methods used by the hospital management had a considerable lack of communication between the patient’s attendees and the doctors during the patient’s treatment. We came up with the following solution:

Here we plan to design a simple desktop interface for the hospital to generate the QR code registration slips and a mobile app for patient’s attendees and doctors for their communication.

Feature Set

For patient’s attendees

• Live updates of the treatment progress
• Receiving E- prescription
• Chat with doctor

For doctors

• Manage multiple patients
• Send alerts
• Prescribe medicines

UserFlow

Hospital Desktop

Patient’s Attendees App

Doctor’s App

Wireframing

Low fidelity Wireframes

Hospital desktop Interface

Patient’s attendee’s app interface

Doctor’s app interface

High Fidelity Wireframes

Hospital Dekstop Interface

Patient’s attendee’s app interface

Doctor’s app interface

Visual Design

Desktop Application

Mobile Application

Prototype

Desktop

Mobile App

Onboarding — Patient’s App

Scanning — Patient’s App

Receiving alerts — Patient’s App

Onboarding — Doctor’s App

Scanning and First Diagnosis— Doctor’s App

Prescribing— Doctor’s App

Add progress— Doctor’s App

Notification — Doctor’s App

Improvements

Things we could have worked upon

• Verified profiles for doctors
• Medical treatments are more than just medicines and noting progress. Other aspects like medical reports and past treatment records could be made available for doctors to review
• The discharge process is not handled in the app, but we expected it could be accommodated using the progress feature

Thank you since you made it through this. We hope you liked our work.

PS: This was our first case study ever made